Cart
  • Home
  • Frequently Asked Questions

Frequently Asked Questions

Products & Orders

  1. How can I find more details about a perfume?

    Each product page includes a detailed description of the fragrance, including scent notes, longevity, and packaging details.

  2. Can I cancel or change my order after placing it?

    Orders can only be canceled or modified before they are shipped. Contact us as soon as possible if you need to make changes.

  3. Are your perfumes original?

    Yes, all perfumes sold on Amour Saqi are 100% authentic.

  4. Do you offer perfume testers?

    Yes, we offer testers for most of our perfumes. You can purchase a tester size to experience the fragrance before buying the full bottle.

  5. What should I do if a perfume doesn’t last long?

    Longevity can vary based on skin type and environmental factors. For optimal results, apply our perfumes to pulse points and moisturized skin. Our fragrances are designed to last 8-10 hours. For best results, you might want to try a tester first to ensure it meets your expectations.

  6. How should I store my perfume?

    Store your perfume in a cool, dry place, away from direct sunlight or heat, to maintain the quality and longevity of the fragrance

  7. Do you sell unisex fragrances?

    Yes, we offer a selection of unisex perfumes. You can filter by product category on our website to find fragrances suited for both men and women.

  1. What is your return policy?

    We accept returns within 3 days of receiving your order, as long as the item is unopened, unused, and in its original packaging.

  2. How do I initiate a return?

    To initiate a return, please contact us with your order number and reason for return, and we will guide you through the process.

  3. Will I get a full refund?

    Refunds are available for eligible returned products. Please note that shipping fees are non-refundable.

  4. What should I do if I receive a damaged or incorrect item?

    If you receive a damaged or incorrect item, please contact us within 24 hours of receiving your order with a photo of the product, and we will arrange for a replacement or refund.

  1. Where do you ship?

    Currently, we only offer shipping within Pakistan.

  2. How long does shipping take?

    Orders are processed within 1-2 business days and typically take 3-5 business days to arrive, depending on your location.

  3. How much does shipping cost?

    A flat shipping fee is applied to all orders, which will be displayed at checkout

  4. Can I track my order?

    Yes, once your order is shipped, you will receive an email or SMS with tracking information.