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Policy

  1. Shipping Policy

    At Amour Saqi, we provide reliable shipping services exclusively within Pakistan. Domestic Shipping: We currently offer shipping within Pakistan only. Orders are processed within 1-2 business days and typically arrive within 3-5 business days. Shipping Fees: A flat shipping fee will be applied to all orders. Tracking Information: Once your order is dispatched, you will receive an email or SMS with tracking details. For any questions related to shipping, please contact us via whatsapp at 03042789917

  2. Return & Refund Policy

    We want you to be fully satisfied with your purchase. If for any reason you are not, please review our return policy: Return Eligibility: You may return items within 3 days of receiving your order. Items must be unused, unopened, and in their original packaging to qualify for a return. Return Process: To initiate a return, please contact us via WhatsApp at 03042789917 with your order number and reason for return. Our team will guide you through the return process. Refunds: Refunds are only available for returned items that meet our return criteria. Shipping fees are non-refundable. Damaged or Incorrect Items: If you receive a damaged or incorrect product, please notify us within 24 hours of delivery with a photo of the issue for prompt resolution.

  3. Privacy Policy

    Your privacy is important to us at Amour Saqi. We ensure your personal data is handled with care. Data Collection: We collect personal information such as your name, address, and phone number to fulfill your order. Data Use: Your information is used for processing orders and improving our services. With your consent, we may send promotional messages about new products or offers. Third-Party Sharing: We do not share your personal data with third parties except those required for processing your orders (e.g., shipping carriers). Security: We use secure methods to protect your information during transactions and communications.

  4. Payment Policy

    At Amour Saqi, we currently accept Cash on Delivery (COD) as our sole payment method. Cash on Delivery: You can pay for your purchase in cash at the time of delivery. Our delivery team will collect the payment upon handing over the product.

  5. Terms & Conditions

    By using our website and making a purchase, you agree to the following terms: Product Availability: While we aim to keep our product availability updated, some items may occasionally be out of stock. Pricing: Prices are listed in PKR and are subject to change without prior notice. Promotions: Any discounts or promotional offers are subject to specific terms and conditions that will be detailed at the time of the offer.

  6. Contact Us

    For any questions or concerns regarding our policies, feel free to reach out to us at: Email: [email protected] Phone: 03042789917 Business Hours: Monday to Friday, 9 AM - 5 PM (Pakistan Standard Time)